Multi-Currency Wallet

Live a multi-currency life

With the new Citibank Debit Mastercard^®

Purchase foreign currencies at your preferred rates

Save the hassle of searching for the best exchange rates with real-time alerts, or have currencies auto-purchased when markets hit your preferred rates with Citi eFX. Enjoy the convenience of purchasing currencies on-the-go.

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Safe and convenient

Avoid carrying bulky cash whenever you travel with this safe and convenient way of paying through your Citibank Debit Mastercard. Choose to also pay in the preferred foreign currency when you shop online globally.

Access cash anytime overseas

Enjoy ATM withdrawals overseas at no foreign exchange conversion fee and administrative charge, at all Citibank ATMs worldwide.

Purchase foreign currencies on Citi eFX

Simply log in to Citibank Online or Citi Mobile^® App to access Citi eFX. Purchase foreign currencies at live market rates, or have them automatically purchased when markets hit your preferred rates.
*Tip: Set your target exchange rates on Citi eFX and be notified via SMS or email alerts when the rates are met.

Link your preferred currency to your Citibank Debit Mastercard

Select your choice of currency# (eg. USD) from your Foreign Currency Account and link to your Citibank Debit Mastercard via Citi Mobile® App or Citibank Online.
Click here for more details
For overseas travel and online purchases, ensure that your card is activated for overseas usage.

Transact anytime, anywhere

You are now ready to make purchases or withdrawals in your chosen currency, at no additional conversion fee.

Re-link your Citibank Debit Mastercard to a different currency

You may repeat Step 2 whenever you wish to relink your Debit Mastercard to a different Foreign Currency Account.

How do I check on the transactions made on my Foreign Currency Account?
Are there any fees when I transact in foreign currency using my Citibank Debit Mastercard?
How do I link my eligible Foreign Currency Account to my Citibank Debit Mastercard?
What happens if I forget to de-link my Foreign Currency Account after my travel?
What happens if there is insufficient balance in my Foreign Currency Account?
Can I use this feature for funds transfer or remittance via Citibank Online or Citi Mobile^® App?
Is there a transaction limit for this feature?

In addition to ATM withdrawal functions, your Debit Card also allows you to sign for local and overseas purchases, perform contactless payment via Mastercard^® Contactless and card-not-present transactions (such as mail and phone orders) (collectively ,”Debit Card Transactions”) which shall be paid for by directly deducting the transaction amount from your primary bank account. If your Debit Card is tagged to a Foreign Currency Account as your primary bank account or if you make cash withdrawals from your Foreign Currency Account, where the Debit Card Transaction and/or cash withdrawal is in a different currency from the Foreign Currency Account, please note that the Debit Card Transaction/ cash withdrawal will be subject to an administrative fee of up to 2.5% on the converted amount, or such other rate as determined and notified to you.

Your Debit Card therefore carries the risk of unauthorized signature-based, contactless payment or card-not-present transactions. Please note that the default daily limit for these types of Debit Card Transactions is S$2,000 unless revised by you. For replacement card: if you had previously revised your old Debit Card's daily limit, your new Debit Card daily limit remains the same as your existing daily limit of your old card or the available balance in your primary bank account, whichever is lower. For clarity, this limit is shared between the Debit Card Transactions that you are permitted to effect using your Debit Card. You may choose to increase or decrease this limit upon activation.

In addition, because the magnetic stripe of your Debit Card contains sensitive payment card data, double swiping the magnetic stripe of your Debit Card on Point-of-Sale readers or Electronic Cash Registers may expose it to skimming and/or cloning and hence theft of your sensitive payment card data. To protect your information from being skimmed and/or cloned, it is recommended that the magnetic stripe of your Citibank Debit Card is not swiped on Point-of-Sale readers or Electronic Cash Registers.

What is a debit card?
Debit cards are similar to ATM cards. You can use your debit card with your personal identification number (PIN) to withdraw cash from ATMs. You can use it to purchase goods and services. For purchases made on debit cards, the purchase amount is immediately deducted from your bank account. You can spend only the amount in your account. Make sure your card is safe at all times.
Your debit card carries the Mastercard branding which allows you to perform signature-based Point-Of-Sale (POS) transactions. While this may seem similar to credit cards, do note that when you use credit cards, you are paying on credit. But when you use a debit card, the purchase amount or withdrawal is deducted immediately and directly from your account.
Risks arising from debit card usage and safeguards
Although the Mastercard that you have received is a chip card it also has the magnetic stripe for overseas use. While chip technology can reduce the risks of cloning, the magnetic stripe portion of the debit card can still be cloned. As debit cards allow customers to sign off on the receipt, there is also a risk of forgery.
Some merchants allow you to make transactions below a certain value without the need to sign off on the transaction receipt. Do ask the merchant for a receipt of the transaction to ensure the correct amount is deducted. If the wrong payment amount is deducted, please contact Citibank immediately.

Your debit card details (such as name, account number, expiry date etc.) may be captured by fraudsters either through skimming or via intercepted online transactions. Fraudsters will then be able to use such information to clone a card or perform fraudulent card-not-present transactions (such as online or mail-order-telephone-order (MOTO) transactions).

However, for online purchases with merchants whose websites are enabled with the 3D Secure Technology, you will be asked to enter a One-Time Password before you can complete the transaction. This helps to protect you against online fraud and is a secure way to authenticate that you are making the purchase as the rightful owner of the debit card being used. Inform Citibank immediately if you have received a One-Time Password (OTP) but you did not make the transaction.
What is my liability if my debit card is lost or stolen?
If you lose your debit card, inform Citibank immediately. If your card is stolen, make a police report and inform Citibank immediately.
Once you report the loss, your maximum liability for unauthorised charges prior to reporting the loss to Citibank will be capped at $100. This cap applies provided you have not acted fraudulently, or were not grossly negligent, or did not fail to inform Citibank as soon as reasonably practicable after you became aware that the card was lost or stolen.
Tips for safeguarding your debit card
Never leave your debit card or documents containing its details lying around.
Sign the back of your debit card with permanent ink as soon as you receive it.
Safeguard your card details. Do not disclose your personal identification number (PIN) for cash withdrawals to anyone. Memorise your PIN and destroy the PIN mailer.
Only shop at reputable and legitimate merchants (including online stores). Do not perform online transactions using shared devices such as computers in cybercafes.
When you make small value transactions without the need to sign off on the receipt, ask the merchant for a receipt of the transaction to ensure the correct amount is deducted.
Check regularly that your cards are with you.
Call Citibank immediately if your card or card information is lost or stolen. Note the time and date when you do so.
For a comparison of ATM, Debit and Credit Cards, we urge you to visit MoneySense by clicking here.

Disclaimer:

Your use of the Citibank ATM and Citibank Debit Mastercard is governed by the Citibank Debit Mastercard Terms and Conditions as set out in the Citibank Banking Terms and Conditions. For the Citibank ATM or Citibank Debit Mastercard Terms and Conditions, please visit www.ipb.citibank.com.sg

Where we allow your Citibank Debit Card to be tagged to a Foreign Currency Account, foreign currency transactions and Cash Withdrawals will be directly authorized from the respective Foreign Currency Account in the foreign currency directly provided that that there are sufficient funds in the relevant foreign currency. In the event if you have performed a Cash Withdrawal and/or Card Transactions in a different currency from the Foreign Currency Account, the transaction will be subject to an administrative fee of up to 2.5% on the converted amount, or such other rate as determined and notified to you.

If you choose to make a Card Transaction payment via the Mastercard Network, you will be bound by the relevant rules governing such transactions including but not limited to rules governing chargeback and dispute resolution.

Please note that your privileges, rewards and/or services will differ depending on your choice of debit network.

Your Citibank Debit Card comes with a daily point of sales limit that is set at S$2,000. This limit is shared between signature-based, contactless payments (e.g. Mastercard® Contactless and payments made using digital wallets) and card not present transactions (including mail and phone orders). You may choose to increase/decrease this limit upon activation of your Citibank Debit Card. Notwithstanding the limit that you set, the limit on your Citibank Debit Card will remain subject to your available bank balance.

Where your Citibank Debit Card has Mastercard Card Transaction functionality enabled, you acknowledge and accept that the Citibank Debit Card carries risk of unauthorized signature-based, contactless payments (e.g. Mastercard® Contactless and other payments made using digital wallets) or card not present transactions.

Double Swiping is a term used to describe the act of a second swipe of a payment card at a Point-of-Sale terminal after the first swipe to obtain initial authorization from the bank. The second swipe effectively exposes your Citibank Debit Card's magnetic stripe full track data to compromise. You acknowledge and accept that double swiping the magnetic stripe of your Citibank Debit Card on Point-of-Sale readers or Electronic Cash Registers increases the risk of skimming and/or cloning and hence the theft of your sensitive payment card data.